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GENERAL

Bookings made by customers with the Hotel Costa Verde (later only hotels) are subject to these general contract conditions and price lists for the current year, which are automatically accepted with the payment of the deposit and in any case with sending this booking confirmation.

STAY RESERVATION MODE

After making contact with the Hotel, the Customer will receive the quotation of the stay with the relative prices, and chosen his own period of appreciation which is always indicated with day of arrival and day of departure, the Customer must inform the Hotel of his desire to book the stay by sending to the Hotel a confirmation deposit equal to Euro 250.00 per room booked (costs to be paid by the customer). In the event of failure to receive the deposit before the client's arrival, the reservation must be considered revoked without the need for any communication. The reservation is considered completed upon receipt of the deposit. The Hotel will send a written confirmation of the receipt of the deposit and the period booked.

In the event of cancellation or early departure on the established date, for any reason, the Customer will still be required to pay:
• Cancellation made within 30 days before the start of the stay: total refund of the deposit.
• Cancellation made between the 29th and the 15th day before the beginning of the stay: 50% refund of the deposit.
• Cancellation made after the 14th day from the beginning of the stay: no refund.
• Missed arrival, with respect to the dates foreseen for the stay: no refund
• In the event of late arrival, for the purpose of invoicing the stay, the booked period is authoritative.
• Early departure, compared to dates provided for the stay: payment up to three days of full board in addition to the days stay.
The amounts paid as a deposit will in any case be deducted from the total amount.

CHECK-IN / OUT

Rooms will be assigned from 12.30 on the day scheduled for arrival and must be vacated and made available by returning the keys by 10.00 am on the day of departure. In case of arrival after 12.30 pm, please notify the hotel by telephone. Meals not consumed during the stay are not deducted from the bill.
Guests who wish to keep the room beyond the scheduled time, save availability, can stay in the room with a charge equal to the cost of an additional day. The pension starts with lunch at 12.30 pm on the day of arrival and ends with breakfast on the day of departure.
The bill for the stay takes place the evening before departure from 20.30 and 22.00.